Leaving Files.com

Files.com alternative for teams whose whole job is receiving files

Bridglet is the right alternative if what you use Files.com for is a folder per client, SFTP for the senders who have scripts, a browser link for the senders who do not, and a webhook when something lands.

If your account leans on SSO and SAML, on storage measured in terabytes, or on the automation that moves files between other systems, stay on Files.com. Nothing below will change that.

Cheapest published plan

Files.com Starter

$199 /mo

10 users and 50 system users, 1 TB of storage and transfer

Bridglet Starter

$15/mo

10 GB of space, 5 shared folders, 10 connections an hour, 5 guests per shared folder

Two different products at two different sizes. The question this page answers is which size your work is.

Files.com prices verified 2026-07-30

Why people look for a Files.com alternative

None of this is a complaint about the product. It is what the published plans charge for, and why that shape stops fitting some teams.

  1. 1

    The cheapest plan is $199 a month

    Starter is the entry tier Files.com publishes, and there is nothing under it. A team that collects a few files a week from a few clients pays platform money to do folder work.

  2. 2

    Seats set the bill, not traffic

    Starter covers 10 users plus 50 system users. The next published step is Power at $499 a month for 20 users and 100 system users. What changes your invoice is who you hire and how many senders you onboard.

  3. 3

    A terabyte is sized for keeping things

    Starter bundles 1 TB of storage and transfer. When files arrive, get processed and then go away, most of that terabyte sits unused for the life of the contract.

  4. 4

    The platform is wider than the job

    Files.com is built for orchestration: automation rules, integrations, admin policy, SSO on the $499 tier. All of it is real work by real engineers, and all of it is surface area you carry around one folder per client.

Files.com and Bridglet, side by side

  Files.com Starter Bridglet Starter
Price to start

$199/mo, the plan Files.com calls Starter.

verified 2026-07-30

$15/mo, the plan Bridglet calls Starter.

What that includes

10 users and 50 system users, 1 TB of storage and transfer.

verified 2026-07-30

10 GB of space, 5 shared folders, 10 connections an hour, 5 guests per shared folder

The rest of the ladder

Power is $499/mo for 20 users, 100 system users, 2 TB, and SSO/SAML. Enterprise is priced on request.

verified 2026-07-30

Starter $15/mo (10 GB, 5 shared folders). Pro $49/mo (100 GB, 25 shared folders). Business $149/mo (500 GB, unlimited shared folders).

Per-user fees

Seats are the unit. User and system-user counts are what separate one tier from the next.

verified 2026-07-30

None. Teammates cost nothing and guests are not seats.

Browser portal for non-technical senders

Yes, and the cheapest plan carrying it is Starter at $199/mo.

Yes, on every plan. Send a link, the person sets their own passphrase, then uploads and downloads in the browser.

Webhooks

Yes, alongside its integrations and workflow automation.

Yes, on every plan. One call to a URL you set per shared folder when a file lands.

Retention

Yes.

Yes, on every plan. Set the number of days per shared folder and files are deleted on that schedule.

REST API

Yes, a full REST API.

On Pro, Business and both lifetime tiers.

The Files.com column was read off files.com on 2026-07-30, and every row marked above carries the date it was checked. Where a cell says a thing is not listed, it means the published plans are not sold on it. Bridglet's column is the limit the server actually enforces.

What you give up

Moving costs you something. Here is the part of Files.com that Bridglet has no answer for.

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SSO and SAML

Files.com puts SSO/SAML on Power at $499/mo. Bridglet signs people in with an email link and nothing sits behind it. If your security review asks for an identity provider, that ends the conversation here.

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Storage measured in terabytes

Files.com Starter bundles 1 TB. Bridglet tops out at 500 GB on Business, because it is built as an inbox rather than a place things live. Files pass through and clear on your retention schedule.

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Orchestration and integrations

Files.com moves files between other systems on rules you configure in its own interface. Bridglet posts one webhook and leaves the rest to your code.

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A deep admin surface

Roles, policy controls and audit depth built for larger programs. Bridglet gives you an organization, teammates and per-folder settings, which is less to set up and also less to set up with.

Things Bridglet has never had

No SOC 2 report. No custom domain for your endpoint. No command line tool. No option to point a shared folder at a storage bucket you own. No phone support, and no static IP address to hand a firewall team. If any of those is a requirement, this is the wrong product and the page will not pretend otherwise.

Switching from Files.com

There is no migration tool and nothing copies itself across. What a move involves is this, and it is mostly telling people where to send things now.

  1. 1

    Write down what the account is actually carrying

    Usually it is one folder per client or vendor, a handful of logins, and one or two systems waiting for new files. The real list is shorter than the admin screens make it look.

  2. 2

    Create the same shared folders in Bridglet

    One per sender. Each gets its own path, its own retention setting in days, and credentials that reach nothing else in your account.

  3. 3

    Give each sender their new way in

    A vendor with a script gets an SFTP host, a username and a password or public key. A person who will not install an SFTP client gets a portal link and picks a passphrase the first time they open it.

  4. 4

    Point your webhook at the new URL

    Whatever was waiting for new files gets Bridglet's URL instead. The payload is shaped differently, so read the webhook docs before you flip it over.

  5. 5

    Run both for one cycle, then close the old account

    Nothing copies itself across. Files sitting in Files.com stay there until you download them, so keep that account open until the last thing you need is out of it.

What Bridglet costs

Plans are sized by shared folders and space. Teammates, guests, webhooks and retention are in every one of them.

Starter

$15/mo

  • 10 GB of space
  • 5 shared folders
  • 10 connections an hour
  • Guest portal, webhooks, retention

Pro

$49/mo

  • 100 GB of space
  • 25 shared folders
  • 60 connections an hour
  • Guest portal, webhooks, retention

Business

$149/mo

  • 500 GB of space
  • unlimited shared folders
  • 200 connections an hour
  • Guest portal, webhooks, retention

A lifetime round is open while you read this: $59 once for Starter's limits, or $149 once for 50 GB and 15 shared folders. It is capped and it closes. Read the terms on the lifetime page.

Questions people ask before they move

Does Bridglet have a Files.com-style web portal for clients?

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Yes, on every plan. You send a link, the person sets their own passphrase, and after that they upload and download in the browser. They never touch the SFTP side of it, and they do not create a Bridglet account.

Can I keep my existing SFTP client?

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Yes. Bridglet speaks standard SFTP with password or public key authentication. FileZilla, WinSCP, Cyberduck, the sftp command that ships with OpenSSH and anything else on the protocol will connect. Your vendors change a host and a username, nothing else.

Do I pay per user?

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No. Plans are sized by shared folders and space. Adding a teammate or a guest does not change the price, which is the whole reason the two ladders on this page look so different.

Will my files come across automatically?

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No. There is no migration tooling and this page will not pretend there is. Download what you still need out of Files.com and upload it into the new shared folder, or ask the sender to send it again.

Can Bridglet pass a SOC 2 review?

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No. There is no SOC 2 report and Bridglet does not claim one. When a compliance checklist is driving the decision, Files.com is the safer answer and you should stay.

What happens when 10 GB is not enough?

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Pro is $49/mo with 100 GB and 25 shared folders, Business is $149/mo with 500 GB. Retention does more of the work than the number suggests: files clear on the schedule you set, so the space behaves like a pipe rather than an archive.